We had financed this loan for the borrowers when they purchased it and now the loan was near its term, and they wanted to do a rate and term refinance. At the time of receiving the assignment the lender who had the 1st trust deed just wasn't competitive, so we had to go elsewhere.
There were multiple borrowers, and they all were very busy making it difficult to collect the required financials and other paperwork.
The clients decided it would be a good idea to open a new LLC and to make one member the manager and with majority ownership so we would only have to package one borrower. Thank goodness for this :) the loan closed, and it was great reuniting with the crew.